Account access
Use your registered phone number to sign in. If login is blocked, reset from the sign-in page or contact support so the team can help you recover access securely.
Support
Help using Skolr
Find the fastest route for login issues, course access, parent accounts, and subscriptions without getting stuck in the app.
Courses and study access
If a course does not open, first confirm your subscription is active and that the class level matches your plan. Parent accounts should also confirm the correct learner profile is active on the device.
Payments and subscriptions
Subscription help covers plan selection, free trial questions, and payment follow-up after a successful mobile money transaction. If access does not update after payment, share the transaction reference with support.
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